Spa Studio Policies
-You must be over 16 years old to recieve spa services. Those under 18 will need a parent or guardian to be present during a massage or facial.
-The Spa has a strict 24 hour cancellation policy. Any last minute cancellation or "NO SHOW" will result in a full charge of the services. Clients who have missed more than two appointments without notice will be required to provide a credit card to book.
-A credit card number is required to hold all services. We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS, Paypal, Venmo, Cash or Check.
-The Spa is a place of relaxation and private services. We ask that young children not be brought to "hang out" during your treatments. Due to COVID-19 guidelines we ask you come alone to treatments, as congrefating is not allowed.
-The staff reserve the right to terminate any session if the staff feel a client is acting inappropriately.
-Alcohol is not permitted at The Spa Studio.
-NO SHOWS for Gift Certificates will result in a full VOID of the Gift Certificate.
-Gift Certificates may not to be applied for special events or Sunday Specials. Gift Certificates are non-refundable and cannot be redeemed as cash.
-New York state law requires us to honor gift certificates up to 5 years after purchase date. The expiration date on your certificate is a suggested "use-by" date. Gift certificates with a purchase date of yesterday, 2015 are no longer valid.
-Clients must have Gift Certificate to receive their services. The Spa is not responsible for lost Gift Certificates, and lost certificates will not be honored without proof of purchase.
-The Spa has a strict "No Refund" policy on all services as well as a "No Return" policy on all of Spa products.
-All services are by appointment only.
-Couples Massage and multiple service bookings must be made via phone and not on Schedulicity online system.
-The Spa and it's surrounding area is a non smoking area. Please do not leave discarded cigarettes on the ground.
-Prices and Policies subject to change without notice.
-***Please see our COVID-19 link for information and policies relating to your treatment.