Spa Studio Policies
-You must be over 16 years old to recieve spa services. Those under 18 will need a parent or guardian to be present during a massage or facial. Doctors scripts are required for pediatric massage for children under 16.
-The Spa recognizes a 24 hour cancellation policy. Any last minute cancellation or "NO SHOW" will result in a full charge of the services or VOID of gift certificate.
-A credit card number or gift certificate is required to reserve all services. We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS, Paypal, Venmo, Cash or Check. ATM is also available.
-The Spa is a place of relaxation and private services. We ask that young children not be brought to "hang out" during your treatments. Due to COVID-19 guidelines we ask you come alone to treatments, as congregating is not permitted.
-The staff reserve the right to terminate any session if the staff feel a client is acting inappropriately.
-Alcohol/Smoking is not permitted at The Spa Studio, or on the Heber ASsociates property grounds.
-NO SHOWS for Gift Certificates will result in a full VOID of the Gift Certificate.
- Gift Certificates are non-refundable and cannot be redeemed as cash.
-Clients must have gift certificate to receive their services. The Spa is not responsible for lost gift certificates, and lost certificates will not be honored without proof of purchase.
-The Spa has a strict "No Refund" policy on all services as well as a "No Return" policy on all of Spa products.
-All services are by appointment only.
-Couples Massage and multiple service bookings must be made via phone, and are not avilable for online scheduling.
-Prices and Policies subject to change without notice.
-***Please see our COVID-19 link for information and policies relating to your treatment.