Spa Studio Policies

-You must be over 16 years old to recieve spa services. Those under 18 will need a parent or guardian to be present during a massage or facial. 

-The Spa has a strict 24 hour cancellation policy. Any last minute cancellation or "NO SHOW" will result in a full charge of the services. Clients who have missed more than two appointments without notice will be required to provide a credit card to book.

 

-A credit card number is required to hold all services.  We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS, Paypal, Venmo, Cash or Check. 

 

-The Spa is a place of relaxation and private services. We ask that young children not be brought to "hang out" during your treatments. Due to COVID-19 guidelines we ask you come alone to treatments, as congrefating is not allowed. 

 

-The staff reserve the right to terminate any session if the staff feel a client is acting inappropriately. 

 

-Alcohol is not permitted at The Spa Studio.

 

-NO SHOWS for Gift Certificates will result in a full VOID of the Gift Certificate.

 

-Gift Certificates may not to be applied for special events or Sunday Specials. Gift Certificates are non-refundable and cannot be redeemed as cash.

-New York state law requires us to honor gift certificates up to 5 years after purchase date. The expiration date on your certificate is a suggested "use-by" date.  Gift certificates with a purchase date of yesterday, 2015 are no longer valid.

 

-Clients must have Gift Certificate to receive their services. The Spa is not responsible for lost Gift Certificates, and lost certificates will not be honored without proof of purchase.

 

-The Spa has a strict "No Refund" policy on all services as well as a "No Return" policy on all of Spa products.

 

-All services are by appointment only.

 

-Couples Massage and multiple service bookings must be made via phone and not on Schedulicity online system.

-The Spa and it's surrounding area is a non smoking area. Please do not leave discarded cigarettes on the ground.

 

-Prices and Policies subject to change without notice.

-***Please see our COVID-19 link for information and policies relating to your treatment. 

© 2020 THE SPA STUDIO ADIRONDACKS, LLC: all rights reserved

relocating fall of 2020
518.636.5447