Spa Studio Policies

-You must be over 16 years old to recieve spa services. Those under 18 will need a parent or guardian to be present during a massage or facial.  Doctors scripts are required for pediatric massage for children under 16. 

-The Spa recognizes a 24 hour cancellation policy. Any last minute cancellation or "NO SHOW" will result in a full charge of the services or VOID of gift certificate.

 

-A credit card number or gift certificate is required to reserve all services.  We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS, Paypal, Venmo, Cash or Check. ATM is also available. 

 

-The Spa is a place of relaxation and private services. We ask that young children not be brought to "hang out" during your treatments. Due to COVID-19 guidelines we ask you come alone to treatments, as congregating is not permitted. 

 

-The staff reserve the right to terminate any session if the staff feel a client is acting inappropriately. 

 

-Alcohol/Smoking is not permitted at The Spa Studio, or on the Heber ASsociates property grounds.

 

-NO SHOWS for Gift Certificates will result in a full VOID of the Gift Certificate.

 

- Gift Certificates are non-refundable and cannot be redeemed as cash.

-Clients must have gift certificate to receive their services. The Spa is not responsible for lost gift certificates, and lost certificates will not be honored without proof of purchase.

 

-The Spa has a strict "No Refund" policy on all services as well as a "No Return" policy on all of Spa products.

 

-All services are by appointment only.

 

-Couples Massage and multiple service bookings must be made via phone, and are not avilable for online scheduling. 

-Prices and Policies subject to change without notice.

-***Please see our COVID-19 link for information and policies relating to your treatment. 

© 2020 THE SPA STUDIO ADIRONDACKS, LLC: all rights reserved

420 quaker road, Queensbury, ny 12804
518.636.5447